Privacy Policy

1. Overview

Digital Innovation Data Company ("DIDC," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website, services, applications, and any related communications. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Job title, company name, industry, professional interests
• Account Information: Username, password, preferences, and account settings
• Communication Data: Messages, inquiries, feedback, and support requests
• Financial Information: Billing address, payment method details (processed securely by third-party providers)

2.2 Technical Information

We automatically collect certain technical information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring websites
• Location Data: General geographic location based on IP address
• Cookies and Tracking Data: Information collected through cookies and similar technologies

2.3 Third-Party Information

We may receive information about you from third parties, including:

• Social media platforms (when you connect your accounts)
• Business partners and service providers
• Public databases and directories
• Marketing and analytics providers

3. How We Use Information

We use your information for the following purposes:

3.1 Service Provision

• Providing and maintaining our services
• Processing transactions and managing accounts
• Delivering customer support and technical assistance
• Customizing user experience and content

3.2 Communication

• Responding to inquiries and requests
• Sending service-related notifications
• Providing marketing communications (with consent)
• Delivering newsletters and updates

3.3 Business Operations

• Analyzing usage patterns and improving services
• Conducting research and development
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and infrastructure services
• Payment processing and billing
• Customer support and communication tools
• Analytics and marketing platforms

4.2 Legal Requirements

We may disclose information when required by law or in response to:

• Court orders, subpoenas, or legal process
• Government investigations or requests
• Protection of rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Role-based access with multi-factor authentication
• Network Security: Firewalls, intrusion detection, and monitoring systems
• Regular Audits: Security assessments and vulnerability testing

5.2 Administrative Safeguards

• Employee training on data protection and privacy
• Background checks for personnel with data access
• Incident response and breach notification procedures
• Regular policy reviews and updates

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used for targeted advertising and personalization
• Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie preference center
• Opt-out tools for marketing cookies

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about data processing activities

7.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Restrict or object to certain processing activities

7.3 Communication Preferences

• Unsubscribe from marketing communications
• Update communication preferences
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@didc.com.

8. International Data Transfers

As a global company, we may transfer your information to countries outside your residence. We ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate data protection laws
• Standard Contractual Clauses: Contractual safeguards for international transfers
• Certification Programs: Participation in recognized privacy frameworks
• Binding Corporate Rules: Internal policies ensuring consistent protection

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Protect against fraud and abuse

Specific retention periods vary based on the type of information and applicable laws. We regularly review and delete information that is no longer needed.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@didc.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or website notice
• Provide additional notice for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: