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Our Office
Headquarters
Digital Innovation Data CompanyTech Park, Hinjewadi Phase 2
Pune, Maharashtra 411057
India
Business Hours
Monday - Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM
Sunday
Closed
Emergency Support
24/7 Available
All times are in Indian Standard Time (IST, UTC+5:30)
Quick Actions
Average Response Time
Under 24 Hours
Frequently Asked Questions
Quick answers to common questions about our services and process
We typically begin projects within 1-2 weeks of contract signing. For urgent projects, we can often start within 2-3 business days. Our initial consultation and project scoping usually takes 3-5 business days.
We offer flexible pricing models: fixed-price projects, time & materials, dedicated team models, and retainer agreements. Pricing depends on project complexity, timeline, and resource requirements. We provide detailed estimates after understanding your specific needs.
We maintain strict security protocols including NDAs, secure development environments, encrypted communications, and compliance with international standards like GDPR, HIPAA, and SOC 2. All team members undergo security training and background checks.
Yes, we offer comprehensive post-launch support including bug fixes, performance monitoring, feature enhancements, and technical maintenance. Support packages range from basic (business hours) to premium (24/7) coverage.
Absolutely! We serve clients across North America, Europe, Australia, and Asia. We're experienced in working across different time zones and can adjust our working hours to ensure effective collaboration with your team.