Terms of Service

1. Acceptance of Terms

Welcome to Digital Innovation Data Company ("DIDC," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use our Services.

These Terms apply to all visitors, users, and others who access or use the Services. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Description of Services

DIDC provides artificial intelligence and technology solutions, including but not limited to:

• AI & Machine Learning Solutions: Custom AI models, data analysis, and predictive analytics
• Software Development: Custom applications, web development, and mobile solutions
• IT Consulting: Technology strategy, digital transformation, and technical advisory
• Enterprise Solutions: ERP systems, CRM platforms, and workflow automation
• Technology Support: Managed services, infrastructure support, and technical assistance

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain Services, you may need to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the security of your account and password. You must notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We may terminate or suspend your account at any time for violation of these Terms or for any other reason deemed necessary by us.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Services for lawful business and personal purposes in accordance with these Terms.

4.2 Prohibited Uses

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, illegal, or offensive content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Use automated systems to access the Services without permission
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any proprietary notices or labels
• Use the Services for competitive intelligence or benchmarking

4.3 Content Standards

Any content you submit through our Services must not:

• Contain malware, viruses, or harmful code
• Infringe on intellectual property rights
• Violate privacy or confidentiality obligations
• Be defamatory, harassing, or threatening

5. Intellectual Property Rights

5.1 Our IP Rights

The Services and all content, features, and functionality are owned by DIDC and are protected by intellectual property laws. This includes:

• Software, algorithms, and source code
• Trademarks, service marks, and logos
• Copyrighted materials and content
• Trade secrets and proprietary information

5.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your intended business purposes.

5.3 Your Content

You retain ownership of any content you provide to us. However, you grant us a license to use, modify, and distribute your content as necessary to provide the Services.

5.4 Custom Development

For custom development projects, intellectual property ownership will be specified in separate service agreements.

6. Payment Terms

6.1 Fees and Charges

Fees for our Services are specified in service agreements or on our website. All fees are non-refundable unless otherwise stated.

6.2 Payment Methods

We accept various payment methods including credit cards, bank transfers, and other methods as specified. Payment is due according to the terms specified in your service agreement.

6.3 Late Payments

Late payments may result in:

• Late fees as specified in your agreement
• Suspension of Services
• Termination of your account
• Collection efforts and legal action

6.4 Price Changes

We reserve the right to change our prices with appropriate notice as specified in your service agreement.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

We process data in accordance with applicable data protection laws and our Privacy Policy. For enterprise clients, data processing terms may be specified in separate data processing agreements.

7.2 Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our Services will be performed in a professional manner consistent with industry standards. Specific service level agreements may be outlined in separate contracts.

8.2 Disclaimers

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will meet your specific requirements
• The Services will be uninterrupted or error-free
• Defects will be corrected
• The Services are free of viruses or harmful components

9. Limitation of Liability

9.1 Limitation of Damages

IN NO EVENT SHALL DIDC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.2 Cap on Liability

DIDC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO DIDC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.3 Exceptions

The limitations in this section do not apply to:

• Our gross negligence or willful misconduct
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by applicable law

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using account management features where available.

10.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Breach of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Any other reason at our discretion

10.3 Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• We may delete your account and data
• You remain liable for all accrued charges
• Provisions that should survive termination remain in effect

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

11.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco, California.

11.3 Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, we may require binding arbitration as specified in separate service agreements.

11.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, along with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and DIDC.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver

No waiver of any term or condition will be deemed a continuing waiver of such term or any other term.

12.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice.

12.5 Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

13. Contact Information

If you have questions about these Terms of Service, please contact us: